FAQ

 Why choose Upcycled Wood Designs?

All of our furniture is made in house so you can trust that you are getting something unique and of exceptional quality, that you are sure to cherish for years to come. 

As a small family run business, we rely on happy customers by delivering quality products that exceed expectations.  Best of all, you speak directly with the furniture maker throughout the whole process, from quote to delivery.

We can do just about anything with wood, and emphasise the use of recycled Australian timbers reclaimed from old, dismantled structures, many of them built before the turn of the last century.

With Upcycled Wood Designs, you deal directly with the actual furniture maker and designer of what will be the end product, from start to finish. We will always endeavour to give you a friendly personal experience with no middle man or cheesy sales man telling you what you think you want while pushing you into a sale. 

And best of all, you are supporting a local family business and Australian made products!

What types of timber do you work with?

We work with recycled and reclaimed timbers, and sustainably sourced new timbers, depending on application and customer preference.  We have worked with Tasmanian oak, Victorian Ash, Messmate, Blackbutt, Spotted Gum, Red Gum, USA Walnut, USA White Ash, USA Cherry, Brown Barrel and Cut Tail. We can get any timber by special request.

What is your processing time?

Leadtime on furniture orders can be 10-16 weeks, or occasionally more depending on our workload. This gives us enough time to order timbers, prepare, let the timber settle, and produce your special piece. Each step is considered carefully, from the design to the construction and finish.

What about shipping?

We can deliver nationwide. When requesting a quote leave us your post code so we can include a delivery quote. You are welcome to pick up from our workshop when your piece is completed.  We can deliver locally throughout the Albury/Wodonga region for a small fee. Our furniture comes complete, not flat packed, we are not Ikea!

Other notes

Due to the nature of timber and grains, some natural colour variations will occur in our products. We do our best to work to your specifications should you have any special requirements. We maintain a high-quality standard so rest assured you will get a exceptional product.  

Payment 

We accept cash, direct debit, or Mastercard / Visa.