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Upcycled Wood Designs PTY LID Privacy Policy

Upcycled Wood Designs is committed to providing quality services to you and this policy outlines our ongoing obligations on how we manage your Personal Information. We have adopted the Australian Privacy Principles contained in the Privacy Act 1988 to govern the way in which we use your Personal Information. A copy of the Australian Privacy Principles may be obtained from https://www.oaic.gov.au/privacy/australian-privacy-principles

What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual. Examples of personal Information we collect include: names, addresses, email addresses and phone numbers. This information is obtained via correspondence with yourself by telephone, email, text message, messaging apps and our website.

We collect your Information for the purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect disclosure. For example, advising our furniture carriers your contact information.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • For a secondary purpose that is directly related to the primary purpose such as to the furniture carriers for the delivery of your goods
  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and unauthorized access, modification or disclosure. When your Personal Information is no longer needed, we will take reasonable steps to destroy your Information. However, most of the Information is or will be stored for a minimum of 7 years.

Access to your Personal Information

You may access the personal Information we hold about you and update and/or correct it. If you wish to access your Personal Information, please contact us in writing. In order to protect your Information we may require identification from you before release.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We take reasonable steps to make sure that information is accurate. If you find that the personal information we have is not up to date or is inaccurate, please advise us so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Policy Updates

If you have any queries about our Privacy Policy, please contact us at hello@upcycledwooddesigns.com.au